Tetherfi Remote Compliance

Edge AI-powered remote workforce compliance without compromising on employee privacy.

— BENEFITS

Embrace Remote Work Without Compromising on Security & At the Same Time Ensuring Agent Privacy

Privacy Protected Monitoring

Non-intrusive continuous monitoring of agents identity and actions

Boost Agent Productivity

Enhance agent performance through collaboration, addressing health & wellness concerns

Implement Secure CDP

Implement a secure Clean Desk Policy (CDP) and meet compliance

Flexible Deployment Models

Deploy on-premise, in the cloud or hybrid cloud depending on needs

Extend, Not Rip & Replace

Integrate with video conferencing apps such as Zoom, MS Teams and WebEx

Seamless Integration

Easy integration with existing network security, Single Sign On and other applications

features

Continuously Monitor and Trigger Actions for Configurable Violations

Camera Vision Powered Continuous Supervision

Use built-in laptop cameras to detect unauthorized persons, objects and actions, without compromising on privacy.

Edge-AI to trigger actions for violations

Process compliance violations locally in milliseconds and trigger instant alerts in the event of violations and unauthorized access.

Configure actions for triggered violations

Block access, alert supervisor, record video, take a screengrab or snapshot depending on the violation.

Speech AI Powered Continuous Supervision

Leverage advanced speech recognition and analytics to detect intent, sentiment, and potential risks in real-time conversations — ensuring compliance and enhancing customer experience without compromising
privacy.

Audit & Reporting

Generates detailed compliance, productivity, and user reports.
Provides evidence-based audit trails for governance teams.
Export options for PDF, CSV, and dashboard visualization.

Ensure compliance Monitoring, even when not connected to the network

Tetherfi Edge AI ensure all activities and violations are captured at the device and alerts are sent once connected to the network.

Our Story by the Numbers

16+ Years

Innovating Customer Service & Agent Experience

12 Countries

Global Operations & Customer Base

50+

Global Enterprise Customers

225+

Multi-Experience Specialists

5.5M+

Video Interactions Supported Annually

12K+

Agents Powered to Remote Work

— CASE STUDIES

We have stories to inspire you

Talk to us or booked a demo today to see how Tetherfi can elevate your customer & employee experience with AI-powered automation without ripping and replacing your existing infrastructure.

One of the world’s best airports adopts remote customer service

In the wake of the Covid-19 pandemic, Singapore Changi Airport Group (CAG) wanted to introduce tele-customer service.

Digibank India click-to-chat and call back

Tetherfi’s in-app customer engagement solution is transforming Singapore’s leading financial services group operating across 18 markets to go digital and grow branchless in Asia.

MEET OUR MARQUEE CUSTOMERS

Brands Powered by Tetherfi

Testimonials

Embrace the Future and
Join our Growing Community.

The Tetherfi Work From Home solution (Tetherfi Secure Assist) has given us that extra layer of protection to secure customer data and meet compliance requirements – without infringing on our agent’s privacy when they work from home. Based on the initial success, we have extended the solution, and continue to extend to many more agents.

Vijay Kumar

Sr. Director – Technology (IT Solutions)

Has been using this product(Video KYC) for almost a year in Indonesia, it has been great experience. The team who help to implement this product both, in-country and in Singapore are helping and flexible to need our requirement.

Vice President

Banking Industry

Tetherfi provided a great solution at a resonable price. They are very customer focused and provided very good after implementation support.

Director Project

Telecommunication Industry

Committed to Delivery Need to improve a bit on Experience Design Knowledgeable resources Strong Tech Fundamentals Strong Product Foundation (Digital OCM)

Executive Director

Banking Industry

Kudos to the Tetherfi team that enabled our Work From Home Solution (Tetherfi Secure Assist) within a month! It has helped us tremendously during COVID as we can quickly deploy staff who are unable to work in the office to work from home and continue to garner sales for our company. The system is stable and is very easy for the staff to be trained.

Director Project