AI enabled Fast, Secure & Seamless Digital Customer Engagement
Driven by the Pursuit of Customer and Employee Happiness
— ABOUT
Who We Are
Digital Agents
Remote Agents
Global Enterprise Customers
Multi-Experience Specialists
Global Operations & Customer Base
Customer Service & Sales Innovation
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— VALUES
Our Values
At the heart of everything we do is our culture and values.
Four pillars that keep us grounded.
Customer Success
We put our customers at the center of everything we do. By understanding their challenges and aspirations, we deliver solutions that not only meet expectations but help them achieve measurable business outcomes.
Trust & personal Responsibility
Trust is the foundation of lasting partnerships. We act with integrity, take responsibility for our actions, and ensure transparency in every interaction — with our clients, partners, and team members.
Innovation that matters
We innovate with purpose. From Vision AI to Speech AI on the Edge, we build solutions that address real-world challenges, making customer and agent experiences smarter, faster, and more secure.
Our People, Our Strength
Our employees are the driving force behind Tetherfi. We foster a culture of respect, growth, and collaboration — empowering our people to innovate, take ownership, and thrive together.
BOard
Our Board Members
Vineeth Nayak
Founder & CEO
Baskar Subramanian
Executive Advisor
Prem Upalluru
Executive Advisor
Team
Our Leadership Team
Ajay Saraf
Director of Delivery & Services
Binny Mathew
Global Head of Presales
Firza Hamid
Head of Finance & Operations
Hiroyuki Kawata
Head of Sales Japan
Jacque Watkins
Sr Vice President Sales & Marketing, North America
Jyotika Shetty
Director – India & Sri Lanka, Head of HR & Shared Functions
Mukesh Kini Udyavar
Global Head of Solution Consulting Team
Ronaldo S. Marquez
Sales Director – Philippines
Saman Weerathungage
Director of Engineering
Sanjay Pai
Chief Growth Officer
Saqib Karim
Director USA, Head of Solutions
Vineeth Nayak
Founder & CEO
Vinod Srinivasan
Director Singapore, Head of Customer Success & Product Management
Vishakha Mohile
Sales Director – India
— ADVANTAGES
What makes us stand out?
AI at the Edge
Mobile and Digital First
Enable seamless communication (audio, video, collaboration) with WebRTC SDK across mobile and web apps, built for today’s digital-first enterprises.
Build Once, Use Everywhere
Deliver consistent customer and employee experiences across on-premise, hosted, cloud, and hybrid deployments.
Cost Optimization
Deflect routine interactions to digital channels with AI, lowering operational costs while elevating CX.
Digital Channel Convergence
Modular Plug and Play
Scale with your transformation roadmap through modular, easily deployable components.
Co-Exist with Legacy Systems
Integrate with Avaya, Cisco, or other CC platforms — no rip & replace required.
In-App Communication
Embed chat, voice, and video engagement directly inside mobile, web, or social apps.
Trusted by Industry Leaders
Proven by marquee BFSI and enterprise customers globally since 2009.
TECHNOLOGY
Meet Our Technology Partners
— CERTIFICATIONS
Secure and Certified Solutions
Tetherfi solution holds internationally recognized certifications
MEET OUR MARQUEE CUSTOMERS
Brands Powered by Tetherfi
LOCATIONS
Our Worldwide Offices
SINGAPORE
Tetherfi Pte Ltd., 60 Paya Lebar Road, #05-09 Paya Lebar Square, Singapore, Singapore 409051, SG
INDIA
303, 3rd Floor No.14 HM Geneva House, Cunningham Road, Bangalore, 560052, IN
3rd Floor, City Square, MG Road Ballalbagh, Mangalore, 575003, IN
USA
2717 Commercial Center Boulevard Cinco Ranch, Katy, TX 77494
5201 Great America Pkwy, Santa Clara, California 95054, US
SRI LANKA
— CAREERS
Come on board the Tetherfi Express
Help us build the technology that humanizes Customer Experience and Employee Experience.
MEDIA
In the Media
Leveraging Multi-eXperience by Extending Your Existing Infrastructure
Talk to us or booked a demo today to see how Tetherfi can elevate your customer & employee experience with AI-powered automation without ripping and replacing your existing infrastructure.
