Seamless, Secure and Smart Customer Engagement Solutions
AI-powered interactions, omnichannel communication, and enterprise-grade security — all within a single platform.
In today’s hybrid world, businesses want to empower agents to work from anywhere. However, that flexibility often comes at the cost of data security and agent privacy. Traditional remote setups struggle to balance compliance, monitoring, and trust, leaving organizations vulnerable to breaches.
Solutions Built on Tetherfi
Remote Compliance
Video Solutions
Multi-eXperience Solutions
Remote work has changed the game. Agents are everywhere, but security controls aren’t. Traditional tools can’t stop data exposure, shadow activity, or compliance violations and thus leaving enterprises exposed
Tetherfi solutions brings control back with end-to-end security, monitoring, and privacy solutions designed for a borderless workforce
In today’s hybrid world, businesses want to empower agents to work from anywhere. However, that flexibility often comes at the cost of data security and agent privacy. Traditional remote setups struggle to balance compliance, monitoring, and trust, leaving organizations vulnerable to breaches.
Solutions Built on Tetherfi
Remote Compliance
Video Solutions
Multi-eXperience Solutions
Remote work has changed the game. Agents are everywhere, but security controls aren’t. Traditional tools can’t stop data exposure, shadow activity, or compliance violations and thus leaving enterprises exposed
Tetherfi solutions brings control back with end-to-end security, monitoring, and privacy solutions designed for a borderless workforce
— ABOUT
Who We Are
Digital Agents
Remote Agents
Global Enterprise Customers
Multi-Experience Specialists
Global Operations & Customer Base
Customer Service & Sales Innovation
— CERTIFICATIONS
Secure and Certified Solutions
Tetherfi solution holds internationally recognized certifications
— CASE STUDIES
We Have Stories to Inspire You
Discover how global enterprises trust Tetherfi to transform customer engagement, secure remote operations and scale intelligent contact centre experiences.
Tetherfi x Pertamina Enabling Seamless Omni-Channel Engagement for Indonesia’s Energy Leader
Pertamina is Indonesia’s state-owned energy company, serving millions of customers across the country. As a trusted provider of fuel and energy solutions, Pertamina is deeply committed to delivering safe, reliable, and customer-centric services to drive Indonesia’s energy future.
Transcom Doubles Down on Security with Tetherfi’s Secure Assist Solution
Transcom delivers digitally enhanced customer experience (CX) services to many of the world’s most ambitious brands. Over 300 clients worldwide, including innovative e-commerce companies, pioneering fintech firms, and renowned technology leaders—count on us for onshore, offshore, and nearshore solutions.
Tetherfi Multi Experience Solutions
AI-Powered Multi-eXperience Platform for Seamless Customer Engagement
— TETHERFI SECURE ASSIST
AI-Driven Secure Remote Work Compliance
Ensures secure, compliant remote operations with continuous AI-powered supervision.
— TETHERFI MX BOT
AI-Powered Multi-eXperience Automation
Intelligently automates voice, chat, and video interactions in real time.
— TETHERFI VIDEO FOR CONTACT CENTER
Live Video experiences within any existing channel
Enable all agents to handle video calls, even in low bandwidth.
— TETHERFI AGENT CONSOLE
Unified multimedia agent desktop for a better experience & performance
Drive agent performance with an intelligent, intuitive and adaptive desktop.
— TETHERFI INTERACTION WORKFLOW
Zero-Code Workflow Engine to simplify self-service workflows
Design, deploy & test self-service interaction workflows without programming.
— TETHERFI SOCIAL MEDIA MANAGER
Future-proof and extend customer engagement to social channels
Extend beyond conventional channels to meet customers where they are and solve problems.
— TETHERFI CAMPAIGN MANAGER
A lightweight omni-channel campaign manager for contact centres
Create, monitor and tune dynamic omni-channel campaigns.
— TETHERFI VIDEO KYC
Seamless Digital Customer Verification
Enable fast, compliant video-based onboarding from any device easily.
— TETHERFI VIDEO TELLER MACHINE AND KIOSKS
Smart Self-Service Banking with Live Video Support
Deliver branch-like service through interactive video kiosks anytime, anywhere.
MEET OUR MARQUEE CUSTOMERS
Brands Powered by Tetherfi
— WHY CHOOSE US
Tetherfi Advantages
Unified desktop for all channels
Real-time transcription and sentiment analysis
AI-powered agent guidance at edge
Secure remote work with compliance
Facial recognition for verification with deepfake detection
Real-time profanity and fraud alerts
Seamless integration with major platforms
Built-in PCI-DSS, GDPR readiness
On-prem, cloud, or hybrid deployment
Zero-trust access with audit trails
Instant call summaries and wrap-ups
Faster resolutions, higher customer satisfaction
Vision AI and Speech AI on the Edge
Testimonials
Embrace the Future and
Join our Growing Community.
The Tetherfi Work From Home solution (Tetherfi Secure Assist) has given us that extra layer of protection to secure customer data and meet compliance requirements – without infringing on our agent’s privacy when they work from home. Based on the initial success, we have extended the solution, and continue to extend to many more agents.
Vijay Kumar
Sr. Director – Technology (IT Solutions)
Has been using this product(Video KYC) for almost a year in Indonesia, it has been great experience. The team who help to implement this product both, in-country and in Singapore are helping and flexible to need our requirement.
Vice President
Banking Industry
Tetherfi provided a great solution at a resonable price. They are very customer focused and provided very good after implementation support.
Director Project
Telecommunication Industry
Committed to Delivery Need to improve a bit on Experience Design Knowledgeable resources Strong Tech Fundamentals Strong Product Foundation (Digital OCM)
Executive Director
Banking Industry
Kudos to the Tetherfi team that enabled our Work From Home Solution (Tetherfi Secure Assist) within a month! It has helped us tremendously during COVID as we can quickly deploy staff who are unable to work in the office to work from home and continue to garner sales for our company. The system is stable and is very easy for the staff to be trained.
Director Project
Telecommunication Industry
— BLOGS
Tetherfi Blogs
Insights that power the future of CX. Let’s explore expert perspectives and product innovations on shaping the next AI generation of secure, intelligent and seamless customer experience.
Leveraging Multi-eXperience Across All Channels
Talk to us or booked a demo today to see how Tetherfi can elevate your customer & employee experience with AI-powered automation without ripping and replacing your existing infrastructure.
