Simplify Customer Onboarding

Offer hassle-free customer onboarding experiences, without delays, discrepancies or physical contact.

— HOW IT WORKS

How Tetherfi Video KYC Solution Works

GUI-based workflow

Backend integration

Call Routing

Live audio/ video call

Screen Pop

Deepfake Detection

Verification

Signature Block

Snapshot Feature

Data Masking

Watermarking

STATS

Go Beyond Just Meeting KYC Compliance Need

5K+

Video calls  handled a day

75%

Shorter customer onboarding time

55%

Drop in the cost of onboarding

Benefits

Go Paperless, Optimize Customer Onboarding Experiences and Optimize Operation Costs

Enable remote onboarding instead of face-to-face meetings

Enable end-to-end security with biometrics, OCR and deepfake detection

Offer co-browsing, form filling, annotation, screen sharing and screen control

Meet compliance requirements with recording, archival & tracking features

Simplify onboarding with gamification

Enable analytics with dashboards and unified reporting

— CASE STUDIES

We have stories to inspire you

From global banks and insurers to leading telcos and enterprises, Tetherfi powers millions of secure interactions every day.

One of the world’s best airports adopts remote customer service

In the wake of the Covid-19 pandemic, Singapore Changi Airport Group (CAG) wanted to introduce tele-customer service.

Digibank India click-to-chat and call back

Tetherfi’s in-app customer engagement solution is transforming Singapore’s leading financial services group operating across 18 markets to go digital and grow branchless in Asia.

MEET OUR MARQUEE CUSTOMERS

Brands Powered by Tetherfi

Testimonials

Embrace the Future and
Join our Growing Community.

The Tetherfi Work From Home solution (Tetherfi Secure Assist) has given us that extra layer of protection to secure customer data and meet compliance requirements – without infringing on our agent’s privacy when they work from home. Based on the initial success, we have extended the solution, and continue to extend to many more agents.

Vijay Kumar

Sr. Director – Technology (IT Solutions)

Has been using this product(Video KYC) for almost a year in Indonesia, it has been great experience. The team who help to implement this product both, in-country and in Singapore are helping and flexible to need our requirement.

Vice President

Banking Industry

Tetherfi provided a great solution at a resonable price. They are very customer focused and provided very good after implementation support.

Director Project

Telecommunication Industry

Committed to Delivery Need to improve a bit on Experience Design Knowledgeable resources Strong Tech Fundamentals Strong Product Foundation (Digital OCM)

Executive Director

Banking Industry

Kudos to the Tetherfi team that enabled our Work From Home Solution (Tetherfi Secure Assist) within a month! It has helped us tremendously during COVID as we can quickly deploy staff who are unable to work in the office to work from home and continue to garner sales for our company. The system is stable and is very easy for the staff to be trained.

Director Project